Enjoying the Precious Present
The first two weeks of 2024 have not gone to plan. Work wise a project I have been working on for two years has been stopped due to a compliance challenge and there is...
Tagged: #EnjoyTheJourney
Storm Management
Over the weekend, I watched the film “Into the storm” telling the story of a catastrophic hurricane impact on a small community. It got me thinking about the parallels between hurricanes and programme delivery...
Transforming Ordinary Transactions into Extraordinary Experiences
Great customer experience makes everyone feel good. I love the experience of interacting with a brand and feeling valued as a customer, and this week I was inspired by a Podcast on creating extraordinary...
